Virtual Education

HFTP Virtual Education 

Gain valuable knowledge and earn official continuing education credits from the comfort of your screen. Take advantage of this opportunity, free for HFTP members. 


HFTP ProLinks webinars offer a full, in-depth education session on a topic of interest led by expert presenters. The webinars cover current information on hospitality finance and technology, human resources, ethics and more. 


HFTP Hangouts and HFTP Europe Hangouts are informal programs designed to be interactive. The meetings are led by a moderator who starts with a short topic presentation, then opens up the gathering for a back-and-forth discussion. 

Upcoming Virtual Education

Schedule subject to change. Registered participants will be notified if there is an adjustment made. 

Note: HFTP Hangouts and HFTP Europe Hangouts are promoted as presentations in an educational, no sales environment. Product promotion or sales pitches are not allowed in chat communications or in Q&A. You must agree to this policy to participate.

HFTP Annual Business Meeting 2021
October 20, 2021
11:00 A.M. CDT | 12:00 P.M. EDT (Noon)

This online, celebratory gathering with the HFTP network, honoring the association's accomplishments, recognizing outstanding individuals and providing a look at the HFTP strategic plan for next year. 

Program highlights: 

  • Reports from HFTP Global Treasurer, President and CEO
  • 2021–2022 Strategic Plan
  • HFTP Chapter Awards — new awards special for 2020
  • 2021 Paragon Award Winners: Sanjay Nadkarni and Tanya Venegas
  • CHAE/CHTP of the Year Award Recognition
  • 2021 Technology Hall of Fame Inductees: RP Rama and Mark Haley
  • Greetings from the HFTP Global Board of Directors

To participate, navigate to the meeting page at the time of the meeting, where a link to the broadcast will be provided here. Advance registration not required. 

Annual Convention Encore Webinar
Wednesday, October 27
12:00 P.M. CDT (noon) | 1:00 P.M. EDT 

Hospitality Industry Outlook: Where Do We Go From Here?

Now that businesses are re-opening, will we go back to business as usual? Or will we be operating in a changed environment? Join this session for an executive level perspective of what the future holds for the industry. Many new business processes were adopted last year, let us review which are for keeps, including: new operational rules, guest services, guest and employee communications, business developments and franchise relationships.

Learning Objectives:

  • See how the landscape of the people side of the hospitality industry has changed and learn how you might be able to navigate this complex issue.
  • Learn how day-to-day operations are changing and how you can best use these changes to provide the experience your guests are expecting?
  •  Understand how the changing world is impacting relationships between brands, owners and operators and the impact on hotel transactions, brand standards and overall business.

NASBA FOS / HFTP:  Business Organization & Management / General
1.2 CPE hours

James Lingle
Associate Principal
Network Technologies

Mary Fryland
Vice President Feasibility and Underwriting
Aimbridge Hospitality

Simon Mendy
Executive Vice President Operations
Aimbridge Hospitality

HFTP Prolinks Webinar
Thursday, October 28
10:00 A.M. CDT | 11:00 A.M. EDT

Debunking the Myths of Payments Automation for the Clubs Industry
Sponsored by Corporate Spending Innovations

Rian Barnett, Director of AP Automation, Golf & Country Clubs at Corporate Spending Innovations

We have seen virtual credit card technology prosper as more companies have invested in solutions, including accounts payable automation, that streamline manual processes and improve workflow. Despite their growing popularity, there are several misconceptions about virtual credit cards that may be preventing even greater adoption in the Club Industry. In this webinar, we will review some common myths about virtual cards and set the record straight.

  • Learn the misconceptions about virtual credit cards.
  • Review common myths about virtual cards that may be preventing greater adoption of virtual cards
  • Learn how virtual cards adoption can streamline manual processes and improve workflow

NASBA FOS / HFTP: Information Technology / Technology
1.2 CPE hours

HITEC Dallas Encore Webinar
Tuesday, November 2
11:00 A.M. CDT | 12:00 P.M. EDT

The What, Why and How of Digital Transformation

Dive into the elusive concept of digital transformation, gain insight into its evolving definitions and hear about real-life applications from industry professionals across multiple verticals in this sweeping session. The customer is central to any digital transformation initiative, and presenters will give examples of which technologies enable a customer-centric transformation effort. Finally, take away real steps to commence a digital transformation in your own organization. This session will give you the insights to overcome any traps and tricks.

Learning Objectives:

  • Attendees will gain a holistic understanding of the potential role and benefits of digital transformation in their organization.
  • Attendees will chart the characteristics associated with both a successful, and unsuccessful, transformation effort.
  • Attendees will develop an understanding of what it takes to initiate a digital transformation initiative in their own enterprise.

NASBA FOS / HFTP: Communications & Marketing / General
1.2 CPE hours

Dan Surette
Chief Sales Office
Omni Hotels & Resorts

Daniel Connolly, Ph.D.
Drake University

James Barton
Group Head of Business Transformation
Hotels Merlin Entertainments/LEGOLAND Resorts

HFTP Hangout
Thursday, November 11
10:00 A.M. CST | 11:00 A.M. EST

HFTP Member Refresh and Orientation

Victoria Schaefer, HFTP Senior Membership Manager

New to HFTP, or need a refresher on what HFTP offers? Join Victoria Schaefer, HFTP Senior Membership Manager and staff for an overview of the benefits and discount program that HFTP membership offers to you. Victoria will highlight the HFTP website, member portal, and more. There will be plenty of time to ask questions.

Educational Archives and Resources

Previous webinars, HFTP Hangouts and HFTP Europe Hangouts are available for your viewing, along with supporting documents when available. Click on the buttons below to see the archives.

CPE Accreditation - Group Internet Based – Live Webinars

Participants may obtain 1.2 CPE maintenance points and continuing professional education credit hours (CPEs) for various certification programs by attending certain Live Webinars offered by HFTP.

For those webinars that qualify, individual sessions are presented as an overview of the topics. No advanced preparation is required nor are there prerequisites required for attending any of the group live webinars. Courses presented via HFTP’s live webinars utilize a Group-Internet Based instructional method.

For webinars that qualify, attendees will be required to answer poll questions during the live webinar presentation.  The poll questions will be launched during the presentation and attendees will be required to select from the answers available.  Poll questions are only used for the purpose monitoring attendance and engagement during the eligible live webinar.  If the minimum poll questions are answered by the attendee, a certificate of attendance and CPE verification certificate will be issued to the attendee.

CHAE and CHTP Educational Maintenance Credits

Please note only CHAE and CHTP Educational Maintenance renewal credits will be issued for viewing the archived recordings of the webinars.  CHAE and CHTP Designees must self-report their recorded session attendance. Please contact Robin Bogdon, HFTP Certification Manager, at for more information.

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